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Lack of Support!!

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sava
Class E Airspace
Posts: 24
Joined: October 17th, 2019, 2:05 pm
VA Name: Virtual Airlines Mozambique
VA ID: 27283
Callsign: TM002

Lack of Support!!

Post by sava » November 29th, 2019, 8:59 am

Hi,

Common guys I've had issue the past 2 months and nobody is replying to my issues!! It's not like the service is for free, we paying for it. My VA is not moving forward because my issues are not getting sorted. I want to bring online the biggest VA in Africa but i'm not going to put my name on the line if you not resolving my issues.
Regards,

Nelis Coetzee
27283
Flight Operations Manager
Virtual Airlines Mozambique

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Sven2157
Class A Airspace
Posts: 2389
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Lack of Support!!

Post by Sven2157 » December 13th, 2019, 10:43 am

I am sorry to hear that you feel taht way.

I blame myself. I apologize, I was ill for a bit there (3 months: Flu, then Bronchitis and lastly Pneumonia!) ... From the rest of your post, I am not sure what you are asking ...
Regards,

Sven2157

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User avatar
sava
Class E Airspace
Posts: 24
Joined: October 17th, 2019, 2:05 pm
VA Name: Virtual Airlines Mozambique
VA ID: 27283
Callsign: TM002

Re: Lack of Support!!

Post by sava » December 13th, 2019, 11:02 am

Sorry to hear that, you all better I hope.

Mike has resolved some posts, the updates on Airports and addition of airport, the main page banners still needs to be added. RE: other issues, Mike ha told me that there is a bug with charter flights and that you guys are working on solution with next big update. Code Share: I cannot do codeshare flights as it gives me an error when i create a codeshare agreement from both sides of the VA's.

This is all posted in seperate posts.

The duplication of pilots still happens. So when I accept an application it generate from 3 to 7 of the same pilots with different acc id's
Regards,

Nelis Coetzee
27283
Flight Operations Manager
Virtual Airlines Mozambique

Image

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