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Log on issue for one of my pilots

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DVA815
Class G Airspace
Posts: 1
Joined: October 4th, 2015, 2:03 pm
VA Name: Delta Virtual Airlines
VA ID: 242
Callsign: DVA815
Location: Lakeville, MN

Log on issue for one of my pilots

Post by DVA815 » August 20th, 2019, 12:06 am

I received an email from one of my pilots stating he is having issues logging on.

"My computer will not allow me to sign on , or VAFS 5 wont allow me to sign in ..VAFS sent me my info and when I go to sign in, it states wrong password or user name , even though they sent it to me 3 times." He is DVA 476. Any suggestions on what might be his issue?

Thanks Steve.
DVA815
DVA815
Delta Virtual Airlines
Steve S

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Sven2157
Class A Airspace
Posts: 2387
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Log on issue for one of my pilots

Post by Sven2157 » September 6th, 2019, 3:44 am

Hello Steve,

Please have this pilot post here, as this will go much faster, and more clearly from our end.

(Sorry for the delay in response)
Regards,

Sven2157

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