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Forgot Password Not Working  [SOLVED]

Support for VAFS 5 Pilot Center (Web).

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KBJ425
Class E Airspace
Posts: 11
Joined: December 9th, 2016, 8:09 am
VA Name: Kingsman Business Jet
VA ID: 27137
Callsign: KBJ425

Forgot Password Not Working

Post by KBJ425 » February 4th, 2019, 8:49 pm

I have forgotten my password and when I click the Forgot Password link on the Pilot Center login, it says to enter email and when I do, it does nothing. Doesn't show any result, such as sending the email or whatever.

I've waited for a few days and still nothing. Please send me an email to reset my password or I'll be cancelling my account and going with another VA Management system.

Thanks.

Also, not sure why my signsture image isn't working. So included VA info below.

VA Name:
Kingsman Business Jet
VA ID:
27137
Callsign:
KBJ425
Last edited by KBJ425 on February 4th, 2019, 8:54 pm, edited 1 time in total.
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Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 8:53 pm

Sorry you are having trouble. This is the first I have heard about this issue. I will be happy to look into why it is not sending out email.
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

KBJ425
Class E Airspace
Posts: 11
Joined: December 9th, 2016, 8:09 am
VA Name: Kingsman Business Jet
VA ID: 27137
Callsign: KBJ425

Re: Forgot Password Not Working

Post by KBJ425 » February 4th, 2019, 8:56 pm

Thanks, I appreciate that fast reply.

Also, can you update my forum username from BIA1231 to KBJ425? It doesn't seem to allow me to change it.
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Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 9:01 pm

KBJ425 wrote:
February 4th, 2019, 8:56 pm
Thanks, I appreciate that fast reply.

Also, can you update my forum username from BIA1231 to KBJ425? It doesn't seem to allow me to change it.
No worries.

User is changed.

In the future, you don't have to threaten us. We try hard to make everyone happy, and keep the system running. The internet changes, and sometimes it breaks our code, so we have to go in and fix it - like I am doing now to the password submission. The problem is that we don't know about issues unless they are reported.
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 10:03 pm

Alright Michael,

I have found the issue and it has since been resolved. Please click the link to recover your password and you should be good to go. As I suspected, it was an update to the way PHP handles POST requests. Anyhow, it should be fixed. Let me know if there is anything else you need.

- Happy Landings! :ugeek:
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 10:34 pm

KBJ425 wrote:
February 4th, 2019, 8:49 pm
Also, not sure why my signsture image isn't working. So included VA info below.
Sorry, forgot to address this. I don't see any images uploaded for your VA. The forum signature uses the image that you upload for the LARGE (460px X 80px) format. Since you haven't uploaded one, the script obviously can't find one and then quits. Just upload an image, and your signature should work, no problem.

- Happy Landings! :ugeek:
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

KBJ425
Class E Airspace
Posts: 11
Joined: December 9th, 2016, 8:09 am
VA Name: Kingsman Business Jet
VA ID: 27137
Callsign: KBJ425

Re: Forgot Password Not Working

Post by KBJ425 » February 4th, 2019, 10:42 pm

HI Sven,

So, there's another issue when you updated the password issue.

This shows when I click on Send My information.

Code: Select all

{"status":"ok","wtd":11,"vaname":"Kingsman Business Jet","em":(removed)","pass":"(removed)","user":"KBJ425","pn":"Michael Kingsman"}

So, looks like if anyone puts someone's email in, it will give them the password of their account. I removed mine for forum posting, but it showed my email and password.

Also, is there no Forgot Password for the VCAS Login? I forgot the password for that as well.

Thanks
Michael
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User avatar
Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 11:16 pm

KBJ425 wrote:
February 4th, 2019, 10:42 pm
This shows when I click on Send My information.

Code: Select all

{"status":"ok","wtd":11,"vaname":"Kingsman Business Jet","em":(removed)","pass":"(removed)","user":"KBJ425","pn":"Michael Kingsman"}
Where does it show this?
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working

Post by Sven2157 » February 4th, 2019, 11:22 pm

KBJ425 wrote:
February 4th, 2019, 10:42 pm
Also, is there no Forgot Password for the VCAS Login? I forgot the password for that as well.
Unfortunately, there is not one. I can change your VCAS password, and then when you log in, you can change it to something else. I sent you a PM for this.
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
Sven2157
Class A Airspace
Posts: 2321
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Forgot Password Not Working  [SOLVED]

Post by Sven2157 » February 5th, 2019, 12:43 am

Ok. I fixed the JSON/Password issue. Good catch Michael. :oops: In trying to send the message to the VAFS mailbox, I accidentally bypassed the function that hides that information from the user/internet. I have corrected this, and now, nothing important is being passed in plain text.

So that is fixed.
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

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