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CEO Change AUSVAG  [SOLVED]

Support for VAFS 5 Virtual Airline CEO Administration System (VCAS).

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fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

CEO Change AUSVAG

Post by fince » November 15th, 2018, 11:38 am

G'day Admins,
I have been trying to change CEO details as I have now taken over AUSVAG. I have sent messages via the contact us tab but have not had any replies thus far. If you could reply to this and give me an alternate way sending through my details that would be very much appreciated.
Regards,
Paul Findlayson
AAG951
Paul Findlayson AVAG (1569) (116298) AAG951

User avatar
Sven2157
Class A Airspace
Posts: 2389
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: CEO Change AUSVAG

Post by Sven2157 » November 16th, 2018, 12:25 am

Hello Paul,

Sorry you are having trouble. For the support issue, it is always faster to post here in the forums. If Mike or myself can't answer, someone else could provide an answer for you.

As for the changing of the CEO, the easiest way to take over the airline, is to get the CEO login credentials, then login to VCAS. On the very first page of VCAS is a section titled VA Information. Under the information is a button to Edit VA Information.

Upon clicking that button, you can edit all the necessary information about the airline. Additionally, you can use the Change CEO Credentials button, to change the CEO username and password, for VCAS login.

Hope this gets you sorted, and congratulations on your new position in your VA!

- Happy Landings! :ugeek:
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

Re: CEO Change AUSVAG

Post by fince » November 16th, 2018, 2:06 am

Thank you so much Sven, very much appreciated.

Paul
Paul Findlayson AVAG (1569) (116298) AAG951

fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

Re: CEO Change AUSVAG

Post by fince » November 16th, 2018, 4:08 am

Hi Sven, I have unsuccessfully tried to find the CEO Credential TAB to make the changes. I have contacted the previous CEO and asked him if he could effect the changes, but has got back to me and said he can't do it either. Any further help would be appreciated.
Regards,
Paul
AAG951
116298 / 1569
Paul Findlayson AVAG (1569) (116298) AAG951

User avatar
Sven2157
Class A Airspace
Posts: 2389
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: CEO Change AUSVAG

Post by Sven2157 » November 16th, 2018, 4:11 am

Can you login as CEO?
Regards,

Sven2157

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DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
Sven2157
Class A Airspace
Posts: 2389
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: CEO Change AUSVAG

Post by Sven2157 » November 16th, 2018, 4:20 am

If you can indeed login as CEO then on the very first page you should see the following:
20181115_VCAS_CEO_options.png
You do not have the required permissions to view the files attached to this post.
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

Re: CEO Change AUSVAG

Post by fince » November 16th, 2018, 4:30 am

Thank you Sven,
I was given the details for the CEO login, but the page you pasted has more options than the one I have access to.
Paul Findlayson AVAG (1569) (116298) AAG951

User avatar
Sven2157
Class A Airspace
Posts: 2389
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: CEO Change AUSVAG

Post by Sven2157 » November 16th, 2018, 4:32 am

Be sure you are clicking the VCAS Login button on the main page, and not the Pilot Center Login. See the image below.
20181115_VCAS_CEO_login.png
You do not have the required permissions to view the files attached to this post.
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

Re: CEO Change AUSVAG

Post by fince » November 16th, 2018, 4:34 am

Image
Paul Findlayson AVAG (1569) (116298) AAG951

fince
Class D Airspace
Posts: 38
Joined: August 4th, 2015, 4:37 am
VA Name: AVAG
VA ID: 1569
Callsign: AAG951

Re: CEO Change AUSVAG

Post by fince » November 16th, 2018, 4:38 am

I have used several browsers to see if that was the problem, but from the screen grab, the options are limited to the ones above
Paul Findlayson AVAG (1569) (116298) AAG951

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