HAVING TROUBLE LOGGING IN? PLEASE DO NOT CREATE A NEW ACCOUNT, USE THE 'FORGOT PASSWORD' INSTEAD!

I pay but don't recieved

General VAFS Discussions.

READ & FOLLOW THE POSTING RULES BEFORE POSTING!
Post Reply
User avatar
sac001
Class E Airspace
Posts: 12
Joined: January 18th, 2012, 4:44 pm
VA Name: SAC - South American Company
VA ID: 27
Callsign: SAC001
Location: Porto Alegre - RS
Contact:

I pay but don't recieved

Post by sac001 » January 29th, 2017, 12:01 pm

VAFS Administration

I paid my subscription via Pay-Pal but the information in VCAS stay as canceled.

I think it is a lack of respect with those who have bought their services for so many years.

Carlos Silveira
SAC - South American Company

VAFS ID 27

User avatar
Sven2157
Class A Airspace
Posts: 2395
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: I pay but don't recieved

Post by Sven2157 » January 31st, 2017, 2:32 pm

Carlos,

Yes, it is now our mission to disrespect everyone, when the system "thinks" it is necessary ... <<-- Sarcasm!>

C'mon man, please provide us with the PayPal Transaction ID or some other information that proves payment, date and time.

If you don't want to provide that here, then send an email to support@myvafinancials.com.
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

User avatar
ipgcwcjrpharmd
Class G Airspace
Posts: 8
Joined: March 28th, 2015, 2:29 pm
VA Name: Island Pacific Group Virtual
VA ID: 1186
Callsign: IPG1125
Contact:

Subscription Renewal

Post by ipgcwcjrpharmd » March 31st, 2017, 3:52 pm

Hello Admins:

I am not the CEO of Island Pacific Group Virtual but I am the CFO and I requested via email the link to renew our subscription. As the CFO can I request that seeing that I am the one that will be paying for it? I sent the email to support last night and this morning

VA ID: 1186

Thanks in advance for the help

User avatar
Sven2157
Class A Airspace
Posts: 2395
Joined: January 13th, 2012, 4:35 pm
VA Name: Chicago Flights
VA ID: 17898
Callsign: CFX2157
Location: Chicago, IL
Contact:

Re: Subscription Renewal

Post by Sven2157 » April 6th, 2017, 5:17 am

ipgcwcjrpharmd wrote:Hello Admins:

I am not the CEO of Island Pacific Group Virtual but I am the CFO and I requested via email the link to renew our subscription. As the CFO can I request that seeing that I am the one that will be paying for it? I sent the email to support last night and this morning

VA ID: 1186

Thanks in advance for the help
Hello [Not sure, you left no name],

I can't see your information, because I don't have access to the support email. That is why I suggest you post everything here first. I can then relay, what I can't do to Mike, and it will be handled as soon as it can. Can you please post your issue here (NOT IN A PM!), so I can look into your issue?
Regards,

Sven2157

Image
DO NOT PRIVATE MESSAGE ME FOR SUPPORT, UNLESS ASKED TO DO SO!
PLEASE ASK IN THE FORUM!

Post Reply